What Information We Collect and Why
When you open an account with 678a, we collect the details you provide during registration — your name, email address, date of birth, and the mobile number linked to your wallet. If you deposit or withdraw using bKash, Nagad, or Rocket, we record the transaction reference
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and amount to reconcile your account balance and verify the payment was sent from a wallet registered in your name. We do not store your bKash PIN, Nagad PIN, or Rocket PIN — those stay on your own device. We also collect device data automatically: your
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browser type, operating system, and IP address. This helps us detect unusual login attempts and keep your account secure. If you contact our support team, we keep a record of that conversation so we can follow up accurately. We collect only what we need to run
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your account, process your payments, and respond to your queries. Data collected from users in Bangladesh is handled in line with applicable local law, and your eligibility to use the platform depends on your local law and the regions we currently serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.